Yono Slots operates under a valid gaming license issued by the Government of Curacao. The license holder is responsible for the platform's operations and ongoing compliance with applicable gaming laws. The licensing framework requires regular financial and security audits, sensitive data protection, and measures to protect players. Yono Slots is subject to ongoing regulatory supervision to ensure fairness, security, and responsible gaming practices.
All games on Yono Slots employ certified Random Number Generators. Independent third party testing is conducted on a schedule to verify fairness and randomness of outcomes. The platform maintains transparent game rules, payout tables, and odds where required by law. We do not manipulate outcomes or interfere with software performance. Any detected irregularities are addressed through the governance framework and reported promptly to players as required.
Each game offers accessible rules, paytables, and, where mandated, published payout percentages. Players can view the applicable rules before playing and updates are announced in a timely manner. RTP values and odds are presented for eligible games as allowed by jurisdictional requirements.
Yono Slots supports responsible gaming as a core principle. If you have concerns about gambling harm, you may contact support to access resources and support services.
For anti money laundering and countering the financing of terrorism obligations, we perform identity verification and source of funds checks in line with regulatory requirements. On onboarding and at ongoing intervals, players may be asked to provide documents to verify age, identity, and address. Until verification is complete, deposits may be limited and withdrawal requests may be held pending verification. We reserve the right to perform enhanced due diligence for high risk transactions.
We disclose accepted payment methods, minimum and maximum limits, processing times, and any fees. Withdrawals are processed promptly after successful verification, subject to internal checks. Some withdrawals may require additional verification or documentation. Refunds will be processed in accordance with applicable law and our refund policy. The platform reserves the right to suspend or reject transactions for compliance reasons or suspected fraud.
We protect personal data with industry standard security measures, including encryption in transit and at rest, access controls, and secure storage. We publish a privacy policy detailing data collection, use, retention, sharing, and player rights. We do not tolerate unauthorized access to accounts and employ continuous monitoring for suspicious activity.
We use cookies to enhance user experience and to personalize features. By continuing to use the site you consent to cookies in line with our privacy policy. Essential cookies are required for site functionality and cannot be disabled. You may adjust cookie preferences in your browser settings or via the site privacy controls where available.
Promotional offers are governed by clearly stated Bonus Terms and Conditions. We publish wagering requirements, eligible games, time limits, and withdrawal restrictions. Promotions may be subject to eligibility checks and may be modified or withdrawn in accordance with policy. All terms are presented before opt-in and remain accessible in the promotions section.
Players may submit a formal complaint in writing via the official support channel. We acknowledge receipt within a defined timeframe and conduct a timely internal review. If the matter is not resolved to the player's satisfaction, the player may refer the matter to an independent alternative dispute resolution provider in accordance with our policy. We publish timelines and procedures for responses and outcomes.
These terms and conditions are governed by applicable law. Any dispute arising in connection with Yono Slots shall be resolved in accordance with the jurisdiction specified in the terms and conditions. For assistance, contact our support team through the official channels available on the site.